Why use Base64 AI Agents?
Automated Claim Ingestion & Classification
Seamlessly ingests claims from emails, PDFs, images, and other documents.
Classifies and organizes claims with zero manual setup using pre-trained AI models.
AI-Powered Content Reasoning
Cross-references incoming claims against policy documents and coverage limits.
Ensures decisions are aligned with policy terms, reducing manual reconciliation.
Integrations & Workflow Management
Automatically integrates claim data into Salesforce and other CRMs.
Standardizes workflows and eliminates data silos between systems.
Real-Time QA & Decision Recommendations
Runs automated checks for missing or inaccurate data.
Provides actionable recommendations to adjusters, improving processing speed and accuracy.
Continuous Learning & Optimization
Learns from historical data and outcomes to improve decision-making over time.
Supports new use cases and evolving insurance products with minimal retraining.
Streamlined Communication & Reporting
Automates notifications to stakeholders with status updates and key metrics.
Generates real-time reports for compliance, audits, and performance tracking.
Security and Compliance by Design
Built with industry-standard compliance (ISO, SOC, GDPR, HIPAA).
Ensures secure handling of sensitive policy and claims data with audit-ready logs.
POPULAR USE CASES
AI Claims Agent
Automate extraction and processing of complex forms while using ‘content reasoning’ to cross-reference policy docs for faster underwriting and claims processing.
AI Onboarding Agent
Automate customer verification by processing IDs and other docs while cross-referencing to underwriting standards to reduce onboarding time while ensuring compliance.
ENTERPRISE-GRADE SECURITY
Built with privacy in mind, Base64 is certified for the best industry standards. We never share your data or Document AI models. Available in the cloud and onpremises.
